Welcome to SS Pet Kart. By shopping with us (online or in-store), you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • SS Pet Kart operates both an online store and an offline store located at:
    Central Plaza, SHOP NO. 3, VINAYAKA GHAT COMPLEX, near OPP:, Kurnool, Andhra Pradesh 518002.

  • By accessing our website or purchasing in-store, you accept these Terms & Conditions.

  • We reserve the right to update these terms at any time without prior notice.

2. Products & Availability

  • We strive to ensure all product information, pricing, and images are accurate.

  • Product availability is subject to stock. If an item is unavailable after purchase, we will notify you and issue a refund or suggest an alternative.

3. Pricing

  • All prices are listed in INR and are inclusive/exclusive of applicable taxes (as mentioned at checkout).

  • Prices may change without prior notice, but confirmed orders will not be affected.

4. Orders

  • Online orders are confirmed via email/SMS once payment is received.

  • In-store purchases will be provided with a printed bill.

  • We reserve the right to cancel any order due to stock unavailability, incorrect pricing, or suspected fraud.

5. Payment

  • We accept multiple payment methods, including UPI, debit/credit cards, and net banking.

  • All online payments are processed through secure gateways. We do not store your payment details.

6. Shipping & Delivery

  • Orders are shipped via reliable courier services.

  • Delivery time depends on your location and courier partner.

  • We are not responsible for delays caused by third-party couriers or unforeseen events.

7. Returns & Exchanges

  • Returns/exchanges are accepted only for unused products in original packaging within [X days] of purchase.

  • Certain items like pet food, grooming products, and opened packaging are non-returnable for hygiene reasons.

  • Refunds (if applicable) will be processed to the original payment method.

8. Warranty

  • Some products may come with a manufacturer’s warranty. Please retain your bill for warranty claims.

  • Warranty does not cover damage caused by misuse, neglect, or normal wear and tear.

9. Pet Safety Disclaimer

  • Always supervise your pet while using toys, treats, or accessories purchased from SS Pet Kart.

  • We are not liable for any injury or harm caused by misuse of products.

10. Intellectual Property

  • All website content, images, and branding are owned by SS Pet Kart and cannot be used without permission.

11. Limitation of Liability

  • SS Pet Kart will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

12. Governing Law

  • These Terms & Conditions are governed by the laws of India, and disputes will be subject to the jurisdiction of Indian courts.

13. Contact Us

For any queries or concerns, contact us at:
📧  info@sspetkart.com
📍 SS Pet Kart, Central Plaza, SHOP NO. 3, VINAYAKA GHAT COMPLEX, near OPP:, Kurnool, Andhra Pradesh 518002